Course description
HRM0030 Supervisory Skills For Business And Industry (MLCP)
Description: This course will help develop effective communications and customer relations skills and an awareness of the multi-faceted approach to leadership demanded in the modern business environment. This course is part of the Manufacturing Leadership Certificate Program.
Hours: 30
Credits: 2
HRM0040 Coaching And Developing People (MLCP)
Description: This course provides the knowledge necessary to develop lifelong learning in the workplace. The basic skills of communication, conflict management, and performance evaluation will be developed, as will an understanding of development and delegation by empowerment. This course is a credit in the Manufacturing Leadership Certificate Program (MLCP).
Hours: 30
Credits: 2
HRM0070 Developing Effective Teams
Description: New and inspiring supervisors will develop skills in building, leading and facilitating teams. Group problem solving receives special attention. Participants learn how various team structures can help organizations make the most of their human resources.
Hours: 30
Credits: 2
MGMT1120 The Business of Tomorrow
Description: There are two great pressures on manufacturing today; both related to change. One is geo-political, or global economy, the other is the expectation placed on each of us to cope with a very different workforce and a dynamic workplace. This course provides the information that will help the supervisor deal with these issues and answer the questions that arise daily in the workplace. The course includes: implementing change, the impacts from global competitors, understanding the ?mosaic’ workforce, committing to continuously learning and helping others to do the same.
Hours: 30
Credits: 2
QUAL1150 Continuous Improvement Processes (MLCP)
Description: On completion of this course, participants will have available a wide range of tools and techniques for the practical application of Continuous Improvement in their workplace. The material will cover the standard approaches in the quality movement; (e.g. 6-sigma, TQM), plus the shift to Lean Manufacturing and the ramifications to cost, inventory and scheduling. Project management will be introduced and the participants will undertake their own work-related project.
Hours: 30
Credits: 2