Level 1 Credits
Gen Ed - Take a 3 credit General Education elective course
Take all of the following Mandatory Courses:
- BUSI-1063 Business for Club Managers-Intro 3.00
- RECN-1029 Golf & Recreation in Canada 3.00
- RECN-1028 Playing the Game 4.00
- SFTY-1028 Health & Safety 2.00
- WRIT-1042 Reason & Writing 1-Tourism& Hospitality 3.00
- FDMG-1021 Food & Beverage - Practical 2.50
- FDMG-1019 Food & Beverage Service Theory 1.00
- HOSP-1001 Hospitality Career Focus 1.00
- HORT-1042 Turf Management 1 2.00
Level 2 Credits
Take all of the following Mandatory Courses:
- MGMT-1157 Leadership & Organizational Skills 3.00
- MKTG-1042 Marketing/Public Relations for Club Mgrs 3.00
- ACCT-1064 Principles of Accounting for Clubs 4.00
- MGMT-1158 Guest Membership & Sales Management 3.00
- HOSP-1011 Pro-Active Customer Serv/Millennium 3.00
- FDMG-1039 Dining for Professional Success 3.00
- HORT-5005 Turf Management 2 3.00
Level 3 Credits
Take all of the following Mandatory Courses:
- ACCT-3031 Principles of Accounting 2 for Clubs 3.00
- HOTL-3004 Food Beverage & Labour Cost Control 3.00
- MRCH-1012 Golf Shop Operations & Retail 3.00
- MGMT-1160 Club-Project Management Strategies 2.00
- COMM-3041 Professional Communication for Tour/Hosp 3.00
- BEVR-1004 Wines of the World 3.00
Level 4 Credits
Take all of the following Mandatory Courses:
- LAWS-1029 Law & Insurance-Hospitality Industry 3.00
- MGMT-5035 Golf & Club Facilities Management 4.00
- COMP-5054 Software Solutions 2.00
- MGMT-5036 Golf & Club Management Capstone 3.00
- MGMT-1159 People Resource Management 3.00
- ECON-6001 World Economics 3.00
Gen Ed - Electives
Take 3 General Education Credits -
Normally taken in Level 1
ACCT-1064 - Principles of Accounting for Clubs
An introduction to accounting, utilizing an accounting software program. Students will learn to manage sales, accounts payable, accounts receivable, payroll, monthly account reconciliation. The student will apply their accounting and software skills using a real-world scenario to maintain a complete accounting of a given company's financial activity.
ACCT-3031 - Principles of Accounting 2 for Clubs
This course is a continuation of the study of Financial Accounting at an introductory level. Students will cover additional material related to:- asset, liability, and owner's/shareholders equity accounts- analysis of financial statements including Balance Sheet, Income Statement - retained Earnings and Cash Flow- internal controls, budgeting, technology, leasing, payroll, taxes.
BEVR-1004 - Wines of the World
The student will learn the fundamentals of wine making, including the effects from soils, climate and geographical location in order to gain a greater appreciation for the uniqueness of each wine produced. They will study the history of the worlds wine producing regions and their impact on today's abundant market.
BUSI-1063 - Business for Club Managers-Intro
The purpose of this course is to explore the various functional areas of business in Canada, and to demonstrate the interrelationship amongst these areas, with strict attention to the Golf and Club Industries. Students are introduced to many concepts, including: major business trends, the role of government in business, production and operations, employee-management issues, and financial resources management.
COMM-3041 - Professional Communication for Tour/Hosp
This course develops students' professionalcommunication skills (both oral and written) forthe hospitality industry. Students produce avariety of documents appropriate for theirworkplaces, from e-mails and letters to reportsand r233sum233s. Tone, format, organization, andword choice are critical factors in thesedocuments. Students incorporate research, criticalthinking, summarizing, documenting, and oralpresentations. They also address variouscommunication challenges in a diverse workplace. Acomputer lab is used for writing assignments in asimulated work environment.
COMP-5054 - Software Solutions
A course designed to develop the fundamentalknowledge and skills required to plan, produce andpresent multi-media communications packages, withemphasis placed on practical use of current andemerging technologies.
ECON-6001 - World Economics
A study of the principles of economics, as related to the distribution of goods and services in the tourism/hospitality industry. Major topics include the theory of consumer demand, output and price determination by firms, government intervention, international trade, money and banking, stock markets and the determination of overall levels of employment and income.
FDMG-1019 - Food & Beverage Service Theory
Together with the practical environment of FDMG-1021 Food and Beverage Service Practical, the student will also have the opportunity to learn some of the many theoretical components related to the Food and Beverage department of a hospitality business.
FDMG-1021 - Food & Beverage - Practical
The student will explore the fundamentals of formal service, casual dining, banquet service and counter service. The course is designed to give the student the opportunity to learn serving and basic food prep skills in a practical and safe environment, through the day-to-day operation of the Divisional Restaurant and Deli/Cafe. Students will gain confidence, and communication skills as they explore the finesse of serving the public.
FDMG-1039 - Dining for Professional Success
Enjoy the tastes, sounds and aromas as you dine each week. This exploration of culture and customs in various national dining practices is designed to create an awareness of and develop sensitivity to different cultural behaviors and customs, especially for students traveling outside their own country or who will be dealing with people of other countries or cultures. Students will explore the influence of culture, religion, geography and history on dining practices around the world.
HORT-1042 - Turf Management 1
For a golf club, turf is your most valuable asset.This course will introduce the student to thebasics of turf management, both from a golf courseperspective as well as the other turf uses such ascommercial, residential, and industrial settings.The student will learn basic plant physiology,various uses for turf as well as the advantagesand disadvantages of the various types of grasses.
HORT-5005 - Turf Management 2
The advanced level of this course will introducethe student to soils, soil amendments and basicchemistry as it applies to the turf industry. Thestudent will learn about landscaping, renovationof turf areas as well as the various methods todesign and maintain a turf plot for a variety ofuses. Students will gain greater appreciation forthe elements of design as it pertains to golf andthe aesthetics of landscaping.
HOSP-1001 - Hospitality Career Focus
This course will define the necessary tools and skills required to implement a successful career strategy and plan, from self-evaluation to the procurement of suitable employment. Students will be introduced to the many diversities of hospitality industry employment with special emphasis on marketing oneself into an appropriate hospitality career. This course will augment the work placement process.
HOSP-1011 - Pro-Active Customer Serv/Millennium
The growth, changes and ever-increasing and demanding customer in the service industry, necessitates a revolutionary change in the delivery and modalities used in customer service delivery. This course is designed to increase the student's awareness of the consumer and their spending habits, dissect their needs, manage scarce resources and utilize technology to best anticipate and meet the needs of the consumer and provide the client with an unforgettable experience; cementing their loyalty for future business.
HOTL-3004 - Food Beverage & Labour Cost Control
This course is designed to introduce the student to the techniques used in the control of food, beverage and labour costs. The student will be able to calculate all costs and be able to discuss the causes of variances between forecasted figures and actual results. They will have an appreciation for control systems and their implementations within the hospitality industry.
LAWS-1029 - Law & Insurance-Hospitality Industry
A generalized course developed to provide the fundamental knowledge of the Laws governing the hospitality industry in Ontario. Risk management will be a key focus for the Insurance requirements of the golf industry. Emphasis will be placed on proper insurance coverage to meet the needs of the club.
MGMT-1157 - Leadership & Organizational Skills
This course is designed to identify leadership styles and to allow the student to develop multi-tasking capabilities within the framework of the most suitable leadership environment.
MGMT-1158 - Guest Membership & Sales Management
This course will explore the different revenue and sales potentials within the club setting. It will profile the various types of memberships that are created to suit a club’s needs, and how to execute sales strategies to create an economically viable club.
MGMT-1159 - People Resource Management
The emphasis of this course is to explore the intricacies of the Human Resources Department of a Golf and Recreation enterprise, in particular the various acts and legislation governing employers and employees in the province of Ontario. Students will also have an opportunity to explore their own personal management style. Through interactive lectures and case studies you will explore the avenues to take when handling the numerous demands placed upon supervisors and managers and learn methods of achieving results through proactive people skills.
MGMT-1160 - Club-Project Management Strategies
This course will provide the student with concrete skills in project management as it applies to the Golf and Club Industry. Students will explore all the components of a successful event from, conception, budgeting, coordinating, executing and evaluating an event.
MGMT-5035 - Golf & Club Facilities Management
Facilities management will take the Golf and Recreational Club Management student into the daily operation of the different facilities that make up the industry. Through tours of golf clubs, swimming facilities, ski clubs, curling clubs, racquet clubs, health and fitness clubs and others, the students will be provided with hands-on practical experience in the management of the facilities and resources located at these properties. Emphasis on care and repair will be applied to equipment and physical plant.
MGMT-5036 - Golf & Club Management Capstone
In the final semester of this program students will be provided an opportunity to synthesize their learning in a culmination of planning a recreational event, utilizing project management skills, marketing techniques, including branding, budgeting for expenses incurred (both forecasted and actual), using sound business practices to make effective decisions. In addition, the evaluation will also focus on the students understanding of customer service, ability to manage human resources, while addressing the specific sport and/or recreational activity and customer group.
MKTG-1042 - Marketing/Public Relations for Club Mgrs
This course is designed to apply marketing knowledge and skill as it relates to the Recreational Club environment. We will address the preparation of media kits, developing marketing plans, execution of the plan, building/ marketing business, including media allotment, product/service branding and public relations.
MRCH-1012 - Golf Shop Operations & Retail
The purpose of the course is to explore the importance and various functions of the Golf Shop Operation. From tee time and tournament bookings to merchandising and retail, students will gain a better understanding and appreciation for the golf shop operation. Students will explore all components of the golf shop operation and the impact on course revenues.
RECN-1028 - Playing the Game
That's right, you will play the game! Through actual play the student will become familiar with the rules and techniques of playing the following recreational activities: golf, racquet sports, curling and even playing cards. They will also become familiar with numerous styles of tournaments or events surrounding these activities. At the completion of this course students will come away with a critical eye, be able to recognize the key elements and attention to detail required to organize a truly successful club event.
RECN-1029 - Golf & Recreation in Canada
An historical perspective on games and sports in Canada. It will provide an overview of the facilities, equipment, tournament organization and the social components that surround the game. Particular attention will be placed on the professional associations and personalities in sports and recreation and their impact on the business end of sports and recreation for the general public.
SFTY-1028 - Health & Safety
This course is designed to "load up" the student with necessary certificates and training to prepare them to work in all areas of a club environment, including; WHMIS training, Smart Serve, CPR/Heartsavers AED, and ever evolving government regulations.
WRIT-1042 - Reason & Writing 1-Tourism& Hospitality
This course will introduce tourism and hospitalitystudents to essential principles of reading,writing, and reasoning at the postsecondary level.Students will identify, summarize, analyze, andevaluate multiple short readings and writepersuasive response essays to develop theirvocabulary, comprehension, grammar, and criticalthinking.
