Diploma in Help Desk Analyst

Name: Diploma in Help Desk Analyst
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Course description

Students will study the theory of computer systems and operating systems and then develop practical skills through hands-on training. In addition, students will work with industry standard application software to develop expertise with help desk operations and troubleshooting. Program highlights include: Hardware Installation and Configuration, Operating Systems, MS Office 2000 Applications, System Support and Optimization, Help Desk Techniques

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