Computer Systems Technology Ontario College Advanced Diploma

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  • Objectives
    This program, Computer Systems Technology, is a three year co-operative education Ontario College Advanced Diploma program that provides students with the skills required to design, install, troubleshoot and maintain microcomputer systems and networking equipment. As well, students will be able to install, configure and administer various operating systems. Advanced topics in network management, communication protocols, security, web support, database servers and mail servers are included. Instruction in communication and interpersonal skills train the student to interact with all levels of computer users in both oral and written mediums. Upon completion of the program students will have the knowledge necessary to take exams for the following industry certifications: Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP), CompTIA's A+, Network+ and Security+, and Microsoft Certified Systems Engineer (MCSE).
  • Practical experience
    This three year program has three co-op work terms.
  • Academic title
    Computer Systems Technology Ontario College Advanced Diploma
  • Course description
    Level 1    Credits
    Take all of the following Mandatory Courses:

    Group 1
    • BUSI-1060    Strategies for Success     1.00
    • INFO-1135    Networking Fundamentals-CCNA1     5.00
    • INFO-1150    Programming Fundamentals     5.00
    • INFO-1119    Operating Systems&Hardware Fundamentals     3.00
    • INFO-1120    Database Fundamentals     3.00

    Group 2
    TAKE WRIT-1043 OR WRIT-1034
    • WRIT-1043    Reason & Writing 1 for IT     3.00
    • WRIT-1034    Reason & Writing 1 - EAP     4.00

    Level 2    Credits
    Take all of the following Mandatory Courses:
    • BUSI-1005    Introduction to Business Processes     3.00
    • INFO-3065    Hardware 2     3.00
    • INFO-1140    Routing Protocols-CCNA2     5.00
    • INFO-1123    Windows Active Directory     3.00
    • INFO-1125    Linux Operating Systems     3.00
    • MGMT-3052    Understanding Workplace Behaviours     3.00

    Level 3    Credits
    Take all of the following Mandatory Courses:
    • INFO-1124    Computer Security Concepts     3.00
    • INFO-1127    Windows Mail & Web Servers     3.00
    • INFO-3014    Database Servers     3.00
    • INFO-3075    Windows Network Services     3.00
    • INFO-3092    LAN Switching & Wireless-CCNA3     5.00
    • COMM-3047    Communication for IT Professionals     3.00

    Level 4    Credits
    Gen Ed - Take a 3 credit General Education elective course
    Take all of the following Mandatory Courses:
    • INFO-1149    Security: Vulnerabilities     3.00
    • INFO-3076    Windows System Utilities     3.00
    • INFO-5068    Linux Operating Systems-Adv     3.00
    • INFO-5084    WAN Technologies-CCNA4     5.00
    • MGMT-3036    Professional Development-Career Planning     3.00

    Level 5    Credits

    Take all of the following Mandatory Courses:
    • INFO-5011    Managing Technical Projects     3.00
    • INFO-3094    Security: Firewalls     3.00
    • INFO-5070    Windows System Administration     3.00
    • INFO-1126    Scripting for Network Administration     3.00

    Level 6    Credits
    Gen Ed - Take a 3 credit General Education elective course
    Take all of the following Mandatory Courses:
    • FINA-5001    Budgeting and Financial Issues     3.00
    • INFO-3078    Hacker Techniques-Adv. & Exploits     3.00
    • INFO-5065    Applied Technical Projects     4.00

    Add'l Req-Electives
    Take 1 of the following groups:
    Normally taken in Levels 5 and 6

    Group 1
    • INFO-5079    Implementing Secure Converged WANs-CCNP     4.00
    • INFO-5080    Optimized Converged Networks-CCNP     4.00
    • INFO-5081    Advanced Routing-CCNP     4.00
    • INFO-5082    Multilayer Switching-CCNP     4.00

    Group 2
    • INFO-1148    Web Design     4.00
    • INFO-3093    Relational Databases & SQL     4.00
    • INFO-5071    Linux Operating Systems 2-Adv     4.00
    • INFO-5072    Windows Operating System-Adv     4.00

    Gen Ed - Electives
    Take 6 General Education credits -
    Normally taken in Levels 4 and 6

    BUSI-1005 -  Introduction to Business Processes
    The purpose of this course is to explore the various functional areas of business in Canada and to demonstrate the interrelationship among these areas. Students are introduced to many concepts, including major business trends, the role of government in business, marketing, operations, employee-management issues, financial resources management, business ethics, social responsibility and community-related philanthropy.

    BUSI-1060 -  Strategies for Success
    This course presents and helps to develop some of the skills required to achieve college and career success. Areas of focus include: goal-setting, time management, note-taking from texts and lectures, study skills, test preparation strategies, and managing college life.

    COMM-3047 -  Communication for IT Professionals
    This course develops IT students' business andtechnical communication skills in both oral andwritten formats. Students produce a variety ofwork-related documents appropriate for aprofessional, technological environment. Thesedocuments include an operational manual, shortreports, proposals, letters, memos, and e-mails.Students use standard electronic communicationtechnologies in this course and submit allassignments through FOL.

    FINA-5001 -  Budgeting and Financial Issues

    Managing the financial resources of an IT department through the process of base budgeting, capital planning, budget maintenance, and other related financial tasks are discussed. The budget cycle for computers and related equipment, wages, and overhead is analyzed and discussed. Personal financial budgeting and planning for the future are also introduced.

    INFO-1119 -  Operating Systems&Hardware Fundamentals
    This course deals with the concepts of computer hardware and software structure. It includes the components of a computer and how they relate to one another. In addition, the parts of the operating system and how they work together with the hardware to support application programs will be described.

    INFO-1120 -  Database Fundamentals
    This course is an introduction to the design and development of database systems. A data-modeling tool based upon the Unified Modeling Language will be used to capture and refine the student's database designs. Subsequently, these designs will be transformed into a working database. The student will have an opportunity to develop a complete database application using two current relational database products.

    INFO-1123 -  Windows Active Directory
    This course is an introduction to the Windows server operating system. Windows server is one of the most widely used operating system in the world today for the management of networked environments. Topics will include the installation and ongoing maintenance of current Microsoft Windows server operating systems, setting up clients, and the use of various tools for configuration and maintenance. The focus of the course will be on Windows Active Directory domains.

    INFO-1124 -  Computer Security Concepts
    Learn the basics for securing data on computer systems and the role of the ethical hacker and security professional. Topics covered in this course will demonstrate the security principles of Confidentiality, Integrity and Availability. Common hacker attacks and system vulnerabilities will be studied. Encryption methods used to secure data and authenticate users will be examined. Principles of password security and password cracking tolls will be used in class. Security concerns for the operation of wireless networks and the requirements for secure deployment of a wireless network will be discussed.

    INFO-1125 -  Linux Operating Systems

    Open Source Operating Systems are becoming mainstream with more implementations now finding their way to the client desktop as an alternative solution. The demands for technical skill sets in a UNIX environment are no longer limited to a few select mission critical services in today’s networks. This course is intended to introduce the student to the UNIX Operating System; emphasis however will be on Open Source Linux. Topics include basic operating system commands, file systems concepts, introductory security, and backup utilities.

    INFO-1126 -  Scripting for Network Administration

    This course will cover fundamental concepts of programming as it relates to producing scripts for administration of the Windows operating system. Visual Basic Scripting language (VBS) will be used as the primary tool of instruction.

    INFO-1127 -  Windows Mail & Web Servers
    This course is an introduction to Windows-based messaging and web servers. Topics include server and client installation, configuration, security, performance, connectivity and administration. Protocols and enterprise level solutions will be highlighted. With millions of IIS web servers and Exchange mail servers deployed in corporate IT environments worldwide, graduates will likely manage several of these servers during their career using the knowledge and skills acquired in this course.

    INFO-1135 -  Networking Fundamentals-CCNA1
    This course provides students with a comprehensive overview of networking; from fundamentals to advanced applications, thereby providing a solid foundation upon which to build their Local Area Network (LAN) and Wide Area Network (WAN) training. It is based on a top-down approach to networking and emphasizes the concepts and skills required to design networks, while providing opportunities for practical application and hands-on experience by teaching students how to install, operate, and maintain networks.

    INFO-1140 -  Routing Protocols-CCNA2
    This course discusses the fundamentals of routing protocols. The course includes concepts of static and dynamic routing as well as the comparison of distance vector and link state routing protocols. Routing protocols and technologies are discussed, including RIP, RIP2, OSPF, EIGRP, VLSM and CIDR.

    INFO-1148 -  Web Design
    This course will focus on Web-based applications that are becoming prevalent due to the adoption of browser application interface and e-commerce strategies in the workplace. Students will learn to design and create customer-oriented Web sites, deploying the latest web standards. They will learn how to publish online and optimize a site including marketing.

    INFO-1149 -  Security: Vulnerabilities
    Learn the basic vulnerabilities of computer operating systems and networks and the techniques hackers use to exploit these vulnerabilities. The vulnerabilities of operating systems and web applications will be explored. The use of Virtual Private Networks to protect information will also be examined.

    INFO-1150 -  Programming Fundamentals
    This course is an introduction to the fundamentalconcepts of computer software design andconstruction. Students will first use anobject-based learning environment to learn how towork with objects and methods. They will thentransition to a production programming language towrite programs to solve common problems.

    INFO-3014 -  Database Servers
    This course is an introduction to the basics of working with relational databases and database servers. Microsoft Access and Microsoft SQL Server will be used as learning platforms. A basic knowledge of how to manipulate data will be gained using Access. Then, using SQL Server, the topics of database server administration such as user management, space management, and backup and recovery will be examined.

    INFO-3065 -  Hardware 2

    This course is a continuation of topics relating to operating systems and hardware. Topics will include: PC architecture, PC configuration, PC hardware trouble shooting, server hardware, fault tolerance, and disaster recovery. Concepts covering backup systems and media will be a focus. SCSI and RAID configuration will be included. Conceptual coverage with be reinforce with hands-on labs activities.

    INFO-3075 -  Windows Network Services
    This course will provide the student with the advancedtraining necessary to configure and administer Microsoft Windows ActiveDirectory services. The focus of thiscourse will be on using advanced services in current Microsoft Windows Serverenvironments.

    INFO-3076 -  Windows System Utilities
    This course will focus on the system utilities that are required to do advanced administration of Windows servers. Special attention will be paid to the configuration, maintenance, and troubleshooting of an Active Directory domain environment.

    INFO-3078 -  Hacker Techniques-Adv. & Exploits
    Learn the vulnerabilities of various computersystems and applications and the tools andtechniques used by Hackers to exploit thesevulnerabilities. Learn how hackers can scan,fingerprint networks exploit systems bydownloading maliciurs software and then covertheir tracks. Numerous hacker tools will bediscussesd and used in class. The basic conceptson Incident Handling will be discussed.

    INFO-3092 -  LAN Switching & Wireless-CCNA3
    This course provides a comprehensive and practical approach to learning the technologies and protocols needed to design and implement a switched network. Students learn about Cisco's hierarchical network design model and how to select devices for each layer. The course explains how to configure a switch for basic functionality and how to implement Virtual LAN's, VTP, and Inter-VLAN routing. The different implementations of Spanning Tree Protocol are presented, and students develop the knowledge and skills necessary to implement a wireless LAN in a small-to-medium network.This course is a part of the Cisco Networking Academy Program - CCNA3 Cisco Certified Network Associate curriculum.

    INFO-3093 -  Relational Databases & SQL
    This course builds on the concepts of the relational database presented in INFO1120 Database Fundamentals and introduces the student to larger client/server database systems. Oracle is used as the database platform to demonstrate the operation of larger multi-user systems.Upon completion the student will have demonstrated the ability to: solve problems by designing database entities base on real world scenarios, execute mathematical operations accurately by planning database sizes, as well as analyze, evaluate, and apply relevant information from a variety of sources from the internet. In particular emphasis is placed on mastering the fundamentals of Structured Query Language (SQL) for creating and maintaining database objects, complex queries, and the tool to perform typical database administrative tasks.

    INFO-3094 -  Security: Firewalls
    The use of firewalls and their implementation and limitations to control access to networks will be discussed. During the lab portion of the course configuration of both hardware and software based firewalls will be performed. Firewalls discussed will include the Cisco PIX security appliance, Microsoft ISA server, Checkpoint Firewall-1 and Linux firewall options including netfilter iptables and port sentry.

    INFO-5011 -  Managing Technical Projects
    Managing IT projects requires a multi-disciplinary approach that involves critical analysis, written and verbal communication skills, and interpersonal teambuilding skills. Creating RFPs, working with outsourced vendors, identifying tasks and resources required, timelines, and ongoing project maintenance are discussed. Students will use Microsoft Project to simulate resource scheduling, track progress, report, and close a project.

    INFO-5065 -  Applied Technical Projects
    Students will work in teams on a computertechnology project designed to apply the networkand PC theory and applications learned throughoutsemesters one through five and concurrent withsemester 6. Students will be expected to conductan assessment of the problem, perform a needsanalysis, research solutions, and presentrecommendation and implementation plans within thescope of the parameters as defined by theprofessor.

    INFO-5068 -  Linux Operating Systems-Adv
    This course is a continuation of the studies introduced in INFO1125 “LINUX OPERATING SYSTEMS”. Topics include advanced operating system commands, file system security, network configuration, shell script processing for the Bourne, and Bash shell environments. Source coding and compiling using the C language will also be introduced along with kernel tuning and compiling.

    INFO-5070 -  Windows System Administration
    This course will focus on the system utilities that are required to do enterprise administration of a Windows domain environment. Training will be provided in the configuration and maintenance of servers and clients in an Active Directory domain environment.

    INFO-5071 -  Linux Operating Systems 2-Adv
    This course will focus on installing and running a mixed environment of Windows and UNIX/Linux operating systems. Topics covered will include a review of the tools used for the management of the mixed environment.

    INFO-5072 -  Windows Operating System-Adv
    This course will focus on installing Windows operating systems. Topics will include tools used for the management of the Windows Operating system along with UNIX/Linux.

    INFO-5079 -  Implementing Secure Converged WANs-CCNP
    This course covers the important knowledge and skills necessary to implement secure enterprise-class network service for teleworkers and branch sites. Students will learn how to secure and expand the reach of an enterprise network with focus on VPN configuration and securing network access. Topics include teleworker configuration and access, frame-mode MPLS, site-to-site IPSEC VPN, Cisco EZVPN, strategies used to mitigate network attacks, Cisco device hardening and IOS firewall features.This course is part of the Cisco Network Academy Program - CCNP: Cisco Certified Network Professional curriculum.

    INFO-5080 -  Optimized Converged Networks-CCNP

    This course covers the important knowledge and skills in optimizing and providing effective QoS techniques for converged networks. Topics covered include: implementing a VOIP network, implementing QoS on converged networks, specific IP QoS mechanisms for implementing the DiffServ QoS model, AutoQoS, wireless security and basic wireless management.

    INFO-5081 -  Advanced Routing-CCNP
    This course covers the important knowledgeand skills necessary to use advanced IP addressing and routing in implementingscalability for Cisco ISR routers connected to LANs and WANs. Topics coveredinclude: Advanced IP Addressing, Routing Principles, Multicast Routing, IPv6,Manipulating Routing Updates, Configuring basic BGP, Configuring EIGRP, OSPF,and IS-IS. This course is part of the Cisco Network Academy Program - CCNP:Cisco Certified Network Professional curriculum.

    INFO-5082 -  Multilayer Switching-CCNP

    This course covers the important knowledge andskills necessary to implement scalable multilayerswitched networks. Topics covered include: CampusNetworks, describing and implementing advancedSpanning Tree concepts, VLANs and Inter-VLANrouting, High Availability, Wireless ClientAccess, Access Layer Voice concepts, andminimizing service Loss and Data Theft in a CampusNetwork.

    INFO-5084 -  WAN Technologies-CCNA4
    This course explains the principles of traffic control and access control lists (ACLs) and provides an overview of the services and protocols at the data link layer for wide-area access. Students learn about user access technologies and devices and discover how to implement and configure Point-to-Point Protocol (PPP) and Frame Relay. In addition students will learn additional IP services including NAT, DHCP and IPv6. Teleworker architectures and services including Cable, DSL, and VPN basics are introduced.

    MGMT-3036 -  Professional Development-Career Planning
    This course introduces the student to the nature and role of Human Resource functions in an organization, with a focus on the implications for personal career management. Human resources planning and processes will be explored through class discussion, research and case study, from the perspectives of the employer and the employee / job applicant. Work search skills and resume writing will be included, along with an individual career management project.

    MGMT-3052 -  Understanding Workplace Behaviours

    This course provides a broad understanding of the workplace by investigating individual, group and organizational behaviours. Students will be given the opportunity to assess their own behaviours while observing and discussing the diverse behaviours of others as they interact in various capacities, situations and assorted environments. By studying human social behaviour under the context of an organization, students should experience an easier transition while adjusting to any changes in future workplace and/or career choices.

    WRIT-1034 -  Reason & Writing 1 - EAP
    This course will introduce students whose first language is not English to essential principles of reading, writing, and reasoning at the postsecondary level. Students will identify, summarize, analyze, and evaluate multiple short readings and write persuasive response essays to develop their vocabulary, comprehension, grammar, and critical thinking. Special attention will also be paid to developing academic vocabulary, correcting common ESL errors, enhancing academic listening and note-taking skills, and improving oral fluency and confidence.

    WRIT-1043 -  Reason & Writing 1 for IT
    This course will introduce information technologystudents to essential principles of reading,writing, and reasoning at the postsecondary level.Students will identify, summarize, analyze, andevaluate multiple short readings and writepersuasive response essays to develop theirvocabulary, comprehension, grammar, and criticalthinking.

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