Conflict Resolution Certificate, Specializing in Negotiation
ObjectivesThis 252-hour (36 training day) specialization provides an excellent opportunity to explore the broad field of conflict resolution, with an emphasis on negotiation skills. It will equip you with concepts and skills to improve your personal and working relationships by learning how to handle conflict more constructively. Negotiation is a conflict resolution process in which the people involved in the situation talk directly with each other to arrive at an agreement or decision. This program teaches an approach to negotiation that involves looking for mutually satisfactory solutions.
Academic titleConflict Resolution Certificate, Specializing in Negotiation
Course description
CEJI 121* Foundations of Collaborative Conflict Resolution: Workplace Focus
CEJI 133* Dealing with Anger
CEJI 123* Negotiation Skills Level 1
CEJI 126* Mediation Skills Level 1
CEJI 122 Asserting Yourself in Conflict Situations